Error Code & Troubleshooting

"Please refer to the 19 error codes and their troubleshooting methods below to resolve the issue."

Error Codes  Meaning Troubleshooting
301, 302, 303, 304, 305 Problem with heater or temperature sensor in nozzle ① Reboot the machine, Reinstall the nozzle
② Nozzle replacement
312, 313, 314 Problem with leveling sensor detection ① Check the bed installation
② Replace leveling sensor
321 Nozzle fan problem occurred

① Check and remove nozzle fan debris
② Replace nozzle fan
325 Cooling fan problem ① Check and remove cooling fan debris
② Renew cooling fan
341 Nozzle 1 and nozzle 2 are installed in a combination that cannot be used together. After power off, reattach with available nozzle combinations
343 Nozzle data recognition failure ① Reboot the machine, reinstall the nozzle
② Nozzle replacement
351, 353, 354, 355 Bed temperature problem ① Reboot the machine
② Check the chamber heater
③ Replace bed heater
381, 382, 383, 384 Main fan malfunction ① Check and remove foreign substances from the main fan
② Replace the main fan
390, 391, 392, 393, 394 Chamber heater or temperature sensor problem ① Reboot the machine
② Replace chamber heater, temperature sensor, or harness
396, 397, 398, 399 Chamber fan malfunction ① Check and remove chamber fan debris
② Fan replacement
401 Filament feeding problem during printing Refer to 5-3 of User Manual to troubleshoot the problem
405, 406 Filament is exhausted or broken Remove residual filaments and load new filaments
408 Gcode is out of printable range Check 3D model and Gcode
411, 412, 413 Filament transfer problem during loading After removing the filament, check for debris or dust inside the path.
422, 423 Filament transfer problem during unloading operation Check for debris or dust inside the path after removing the filament
431, 432, 433, 434, 435 Smart chip related problems Check smart chip recognition, remaining amount, information.
501 Nozzle 2 X-axis movement problem Check motors and sensors
502 Y-axis movement problem Check motors and sensors
504 Nozzle1 X-axis movement problem Check motors and sensors